If you have any additional questions, we will be happy to answer them through the feedback form on the website.

 

But if you want to contact us urgently, you can use the emergency communication channels:

Discord For Boosters: getboost.boosters_support 

Discord For Customers: Getboost.Support#9514

 

TERMS AND CONDITIONS

This is important: Please, ensure to read this Agreement (hereinafter — 'Agreement') carefully. If you do not agree with any of the provisions of the current Agreement, you are not eligible to confirm your registration, use any services provided by the current resource https://getboost.net "GetBoost LLC" (hereinafter — 'GetBoost', 'The Platform' or 'The Website'), sell, buy or exchange goods via the functional capacity of this trading Platform.

The Agreement regulates the relations between You (also referred to as 'the User') in the capacity of a Seller or a Buyer (hereinafter also referred to as 'Parties' or, if separately, 'the Party') and GetBoost. The Agreement defines the key notions and conditions, obligations and rights of each Party in deal-making, the usage of instruments, applications and any other services provided by GetBoost. The Parties have the right to see the Platform as the guarantor. The Parties have the right to request arbitration to resolve any dispute, should one appear.

 

1. Definitions

The definitions listed below shall be applicable to this Agreement as well as to Privacy Policy.

1.1. The User is a person that uses the instruments, applications and other services provided by the GetBoost Platform. Users have the right to purchase the desired Seller Services and Goods, use their GetBoost Profile, manage the funds they transferred onto their Profile (the funds can be returned to the bank requisites from which they originated), and can count on GetBoost's arbitrary support should any disputes arise.

1.2. The Seller (also referred to as 'Currency supplier', 'Booster') is a User who has undergone the additional registration procedure, entered additional sign-up data and was granted the opportunity to post Offers, sell Seller Services and Goods on the Platform as well as count on GetBoost's arbitrary support should a dispute occur.

1.3. The Buyer is a User of the Platform who is entitled to:

Purchase Seller Services and Goods.

Use the GetBoost Profile.

Manage the funds that have been transferred to their Profile (with the opportunity to transfer them back to the bank requisites from which the payment was made).

Apply for the GetBoost Arbitration in the course of Section 8 of this Agreement.

1.4. An GetBoost Profile (also referred to as 'Profile') is a personal account registered by the User on GetBoost Platform.

1.5. A Gaming Account is an account registered by the User on third-party platforms that are specially designed for the purpose of playing online video games.

1.6. The Seller Service refers to an act or performance offered by a Seller to a Buyer in order to transfer knowledge and/or skills in the gaming sphere as well as useful properties that improve the Gaming Account.

1.7. The GetBoost Service refers to any intermediate service GetBoost provides to Users, including hosting and maintaining the GetBoost Platform, securing the instruments for the Sellers to place and offer their Seller Services and Goods, facilitating the formation of deals between Sellers and Buyers, and assisting Users in resolving disputes which may arise in connection with those deals.

1.8. Goods are valuable virtual components of a game that a Buyer can purchase on the Platform.

1.9. GetBoost Wallet (also referred to as 'Wallet') is an electronic account designed on the Platform for settlements between the Seller and the Buyer for buying/selling Seller Services and Goods under this Agreement.

1.10. Commission is a payment to GetBoost for providing trading space, instruments, intermediary services and money transaction security.

1.11. GetBoost Arbitration is an independent and unbiased intermediary party for resolving any disputes between the Users.

1.12. Subscription is a set of privileges determined by GetBoost that are gained by the User in exchange for a write-off of a specific amount of money monthly or weekly.

1.13. Status of a verified Seller is a status that allows the Seller to make personal Offers to the Buyers via the GetBoost Chat and provides Sellers with the privilege of an accelerated withdrawal of funds.

1.14. GetBoost Chat is a part of the GetBoost Platform created for the purpose of communication between the Sellers, the Buyers and GetBoost.

1.15. Deal is a contract entered into on the GetBoost Platform between a Seller and a Buyer concerning the sale-purchase of Seller Services and Goods.

1.16. Offer is a proposal made by a Seller for the formation of a Deal with a Buyer which includes the description of the product in English (also referred to as 'item description'), information on delivery time and, if necessary, other bonus conditions determined by a Seller.

1.17. Order - an expression of the Buyer's will to purchase the Seller's Services or Goods on the terms of one of the Offers presented on the Platform.

1.18. Payment Method is a valid credit card issued by a bank acceptable by GetBoost, an Accentpay, GooglePay or ApplePay account or such other method of payment as GetBoost may accept from time to time in GetBoost sole discretion.

1.19. Sanctions refer to disciplinary measures taken against one or both Parties. These may include:

Reducing the Buyer's or the Seller's rating

Fining

Temporary or permanent blocking of the Profile.

 

2. GetBoost Profile and User's Personal Data

2.1. A User must register an GetBoost Profile to have full access to GetBoost Services. By using GetBoost Platform and by clicking a 'Sign Up' button when prompted on the Platform, a User agrees to be bound by all agreements which constitute GetBoost’s Terms of Service, viz. this Agreement and the Privacy Policy. If a User does not understand or agree to the Terms of Service, they shall not click to accept this Agreement by signing up and shall not visit GetBoost Website, use the Platform or any other Services provided by GetBoost.

2.2. The User's Profile registration is subject to approval by GetBoost. GetBoost reserves the right to decline a registration of a Profile for any lawful reason.

2.3. Registered users of GetBoost Platform are referred to as 'Users', and unregistered users are referred to as 'Site Visitors'.

2.4. In order to acquire the status of Seller, a User should submit an application via https://work.GetBoost.com/. A User should provide their nickname, e-mail address, date of birth, and attach a copy of their passport or government-issued ID, indicating information about Seller Services and Goods they want to sell. After the approval from GetBoost, the User shall be granted the Status of a Seller.

2.5. GetBoost may collect Personal Information, such as User’s date of birth or taxpayer identification number, to validate User’s identity or as may be required by law, such as to complete tax filings. GetBoost may request documents to verify this information, such as a copy of User’s government-issued ID.

 

3. Relationship between the Parties and GetBoost. Parties’ Responsibility

3.1. GetBoost offers a Platform that enables Users to find one another, enter into deals, and make and receive payments through GetBoost Wallet.

3.2. Via GetBoost Platform Users can sell, buy or exchange Seller Services and Goods.

3.3. GetBoost does not possess Seller Services and Goods, does not offer or sell them. It only acts as the intermediary party facilitating the Users in the process of their trading with each other by guaranteeing the safety of the funds placed on the GetBoost Wallet. Should a dispute occur, the GetBoost Arbitration takes on the obligation of facilitating the quickest resolution complying with the law and the issues of the current Agreement.

3.4. By accepting this Agreement, the Users acknowledge and agree that GetBoost does not supervise, direct, control, or monitor Users in the performance of any obligations they may have under the deals and agree that:

(a) GetBoost is not responsible for ensuring the accuracy or legality of any Seller Services, for which Sellers are solely responsible;

(b) GetBoost is not responsible for the offering, performance, or procurement of the deals;

(c) GetBoost does not make any representations about or guarantee any particular User’s actions.

3.5. The Users further acknowledge and agree that Users, and not GetBoost, are solely responsible for:

(a) evaluating and determining the suitability of any deal, Buyer or Seller;

(b) assessing whether to enter into a deal with another User and verifying any information about another User;

(c) deciding whether to enter into a deal on GetBoost as well as the deal terms;

(d) negotiating, agreeing to, and executing any terms or conditions of the deals and for performing and monitoring performance under them. All deals between Users are directly between the Users and GetBoost is not a party to them.

3.6. GetBoost neither guarantees nor is responsible for the safety of the Buyer's Gaming Account or any personal data delivered directly to the Seller or to third parties.

Neither is GetBoost liable of:

Any viruses, malicious or harmful programs that the User has allowed to install on their devices as a result of the misuse of networks

The content that the User decides to host on the GetBoost Platform or the Seller Services that the Seller intends to carry out through their promotion on the Platform

Any action by the User related to the use of the Website, from any damage suffered by the User due to the loss and/or disclosure of the access data, of delays and interruptions in operation, which occur directly or indirectly, for reasons out of the reasonable control of GetBoost

The quality of the operation of the software, web browsers, operating systems and hardware manufactured and supplied by third parties.

3.7. Sellers have the right to post any necessary information in the item description. The information provided should be accurate. Any information submitted on GetBoost Platform gains legal power and is regulated by this Agreement. In case the Seller violates one of the provisions set by this Agreement or fails to deliver conditions discussed within GetBoost's chat, an arbitrary representative is entitled to applying the following sanctions:

Reducing the rating

Charging a fine.

3.8. By accepting this Agreement, the Seller guarantees that the rights of third parties are not violated as a result of selling Seller Services or Goods. These provisions apply to the usage of any copyright objects, including trademarks, brand names, and trade information. By using copyright objects, the Seller confirms having the necessary permission from their owners. By Accepting the Agreement, the Sellers also confirm that the they have rights on trading, distribution, and offering for sale of Seller Services and Goods related to third party rights. In addition, the Sellers confirm that such trading, distribution, or Offers for sale do not violate third-party rights.

3.9. The Seller shall be solely responsible for the accuracy of the information provided in the item description and compliance with the delivery times as well as for the fulfilment of the bonus conditions specified in the Offer.

3.10. Neither GetBoost nor the Seller are responsible for the possible measures or sanctions against a Profile applied by the administration of the game during or after the deal.

3.11. Subject to the conditions set forth herein, GetBoost reserves the right to unilaterally modify, amend or otherwise change this Agreement and the Privacy Policy whenever necessary by posting a revised version on the Platform. GetBoost will provide reasonable advance notice of any change via the Website by posting the updated Terms of Service on the Platform and providing notice on the Platform or by email. The Users shall be responsible for regularly reviewing the Platform to obtain timely notice of the modifications.

3.12. GetBoost reserves the right to delete or edit any piece of information published on the Website, including material that violates current legislation, violates third party rights, or is inappropriate from the GetBoost's point of view.

3.13. Sharing or selling of Gaming Accounts to third parties is not allowed on GetBoost.

3.14. GetBoost provides the Users with the opportunity to receive customer support via the GetBoost Chat on the Website by clicking the "Chat with us" button. Where necessary, the User may also contact GetBoost at [email protected] to address Customer Service.

 

4. Interaction between the Parties on the Platform. Deal-making Process

4.1. The Users guarantee polite and respectful treatment to each other as well as to GetBoost’s official representatives.

4.2. The Seller Services and/or Goods are delivered at the Platform by the Seller to the Buyer, according to the terms and conditions of the Deal agreed by them..

4.3. The interaction between the Buyer and the Seller throughout the process of the formation and fulfilment of the Deal can be divided into the following 4 (four) stages:

"Placed"

"In progress"

"Confirmation"

"Completed"

4.3. The purpose of the 'Placed' stage for the Parties is to agree upon the conditions of the Seller Services and/or Goods provided by the Seller to the Buyer in the scope of a certain Deal so that the Deal is deemed to be formed.

The Buyer and the Seller interact at the Platform in the course of the "Placed" stage under the following provisions:

4.3.1. In response to the Seller's Offer available at the Platform, the Buyer places his Order.

4.3.1.1. The Buyer's Order consists of selections of preferable execution options available in the Seller's Offer so that the base Offer price can change subject to the options chosen for the Proposal. Depending on the number and peculiarities of the selected preferable execution options available in the Seller's Offer, the Buyer knows from the Platform the price and order completion time for his Order.

4.3.1.2. To place the Order, the Buyer should make an advance payment from the Buyer's GetBoost Wallet in the amount of the Order price automatically calculated by the Platform on the basis of the priorly selected preferable execution options available in the Seller's Offer. By making the advance payment for Seller Services or Goods indicated in the Order, the Buyer confirms their complete and unconditional consent to receive Seller Services and Goods under the terms of the Order.

4.3.1.3. Once the Order is placed, the Seller is able to observe the Order and to agree (or to reject) with the Order conditions. After the Seller agrees with the Order conditions, the Deal is deemed to be formed under the same conditions, and the stage 'In progress' commences.

4.3.1.4. The Buyer always has the right to cancel the Order at the 'Placed' stage. In this case the amount of the advance payment for the Order placement will be returned back to the Buyer's GetBoost Wallet.

4.4. Under the "In progress" stage, the Seller delivers the Seller Services and/or Goods according to the terms and conditions of the Deal agreed between the Parties at the 'Placed' stage.

The Buyer and the Seller interact at the Platform in the course of the "In progress" stage under the following provisions:

4.4.1. The Seller is obliged to start working on the Deal fulfilment within the time limit that is either specified in advance or agreed upon during the chat with the Buyer, in compliance with all the conditions of the Deal.

In case this Agreement or terms and conditions of the Deal agreed by the Parties are violated, the partial refund can be claimed by the injured Party via the GetBoost Arbitration Process under Section 8 of this Agreement.

4.4.2. Users are entitled to cancel their Deal. When cancelling the Deal, the User receives a full or partial refund to the Wallet. The cases under which the User has the right to cancel their Deal are listed below.

4.5. The Buyer and the Seller interact at the Platform in the course of the "Confirmation" stage under the following provisions:

4.5.1. After the Deal is fulfilled and the Seller Service and/or Good is received by the Buyer, provided all Deal conditions are met, the Seller reports the delivery of the Seller Service and/or Good at the Platform by uploading delivery evidence, i.e. screenshots on the "My Sales" page.

4.5.2. After the Seller uploads screenshots, the Buyer accepts the Seller's Services rendered and/or Goods delivered by clicking the "Confirm delivery" button. This indicates the Buyer's final acceptance of the fulfilment of the Seller's obligations under the Deal.

Once the Buyer's final acceptance of the fulfilment of the Seller's obligations under the Deal occurred, the Deal is deemed to be 'Completed'.

4.5.3. Alternatively, the Buyer is entitled to reject the Deal Confirmation and appeal to GetBoost Arbitration for the Deal cancelling and/or refund.

4.5.4. Should the Buyer neither accept the Deal fulfilment, nor reject the Deal Confirmation, after 72 hours pass since the screenshots are uploaded by the Seller on the "My Sales" page, the Buyer's final acceptance of the fulfilment of the Seller's obligations under the Deal is deemed to have been made.

4.6. Under the "Completed" stage, the Seller receives their funds for the completed Deal at the Seller’s GetBoost Wallet.

4.7. Throughout all four (4) above mentioned stages of the interaction between the Buyer and the Seller, both the Seller and the Buyer are entitled to the following additional actions:

Contact the Buyer via the Chat by clicking the "Go to intercom" button

Address the GetBoost Arbitration under Section 8 of this Agreement by clicking the "I need help" button should a dispute arise between the Seller and the Buyer.

4.8. The cases in which the Users are entitled to request a refund as well as other provisions on refunds are expressly set forth in GetBoost Refund Policy.

4.9. To learn more about the interface of the interaction between the Seller and the Buyer on the Platform, please visit our Help Centre – Knowledge Base.

 

5. GetBoost Wallet. Transactions between the Parties

5.1. After the Deal formation, the first time a Seller uses the Platform to receive payment from the Buyer, GetBoost will establish and maintain an GetBoost Wallet for a Seller to receive or withdraw payments, to issue refunds to Buyers and to make payments to GetBoost.

5.2. After entering into a deal, the first time a Buyer makes a payment to a Seller GetBoost will establish and maintain an GetBoost Wallet for a Buyer to hold funds for the Buyer, to use to make payments or receive refunds in connection with deals, and to make payments to GetBoost.

5.3. GetBoost Wallet is based on the User's needs. Users agree to authorise GetBoost to be their escrow agent, which means GetBoost shall hold the funds and follow the instructions on the funds held in the Wallet. GetBoost shall act as escrow agent in connection with the payment, holding, and receipt of funds in accordance with the Terms of Service.

5.4. The Seller transfers the property in Goods or renders the Seller Services to the Buyer for a consideration in the form of virtual funds from the virtual balance on the GetBoost Wallet.

5.5. Up to the moment when the deal is over, the Buyer's funds are under the protection of GetBoost Wallet and are finally transferred over to the Seller after the deal is complete and both Parties confirm all conditions were met.

5.6. GetBoost is a guarantor in any deals made with the use of GetBoost Wallet which means GetBoost is responsible for the safety of GetBoost Wallets and ensures the security of the Profile-related data by storing it on a secure server. The GetBoost's guarantor Services are provided from the moment the funds are transferred to the User's GetBoost Wallet up until they are further transferred to the other. Should any technical accidents occur, including the hacking of User’s GetBoost Wallet, the funds stored in the Wallet shall be returned to the User in case sufficient evidence is provided by the User to prove the accidents are not attributable to the User’s own actions.

5.7. The Seller is entitled to hold the funds on their GetBoost Wallet for a reasonable period of time of no more than ninety (90) days.

5.8. After a 90-days period the Seller shall withdraw available funds by any appropriate means available at the GetBoost Platform, including bank transfer through the payment system used by the GetBoost Platform. The Seller reserves the right to request the withdrawal of the funds from their GetBoost Wallet any time before the completion of a 90-days period on a one-time basis.

5.9. The Buyer should have enough virtual funds from the virtual balance on the GetBoost Wallet for a good consideration for the Seller Services or Goods on the GetBoost Platform.

5.10. In GetBoost Profile the User can transfer funds to GetBoost Wallet. The User can also use funds during the purchase of any Seller Services or Goods the sum of which will be automatically transferred to their Wallet and charged from there immediately in that case.

5.11. When transferring funds, the Users recognize that they are not buying a specific Seller Service or Good but are transferring funds onto the balance of the virtual Wallet which is going to be used to pay for the Seller Services or Goods being purchased.

 

6. Taxes and Commissions entailed by utilising the Platform. Withdrawing money from GetBoost

6.1. When a deal is complete, GetBoost shall charge a Commission from the Seller for the use of the Platform and promotion of Seller Services. GetBoost may charge a Commission up to 16% of the transferred amount. For the Seller Services concerning the sale, purchase or exchange of in-game currency, the Commission rate is 12%. The size of the Commission depends on the Seller's average sales per day and on seasonal sales held by GetBoost on the Platform of which Sellers are going to be notified in advance via the Website.

6.2. The Commission is paid by Sellers when the funds are transferred to their GetBoost Profile.

6.3. When a Seller requests to withdraw money from their Wallet to their personal bank account, GetBoost shall calculate and charge the payment system's Commission up to 5% of the transferred amount depending on the selected withdrawal method:

VISA, Mastercard (Debit cards) (3%)

WMZ (0%)

Paypal (5%)

USDT, USDC, BTC (5%)

SEPA Transfer (1.2%)

SWIFT (2%).

6.4. GetBoost does not collect taxes it is not required to collect, but GetBoost may be required by applicable law to collect certain taxes or levies, including income tax or VAT. These collection requirements and rates may change based on changes to the law in the User’s area.

 

7. Non-Circumvention

7.1. A User agrees not to ask for, provide, attempt to identify through public means or find outside the Platform the contact information of other Users, including personal contact data. The sole exception shall be the gaming data, which includes any relevant information used for communication within the game, such as Username or server.

7.2. GetBoost Platform shall be the sole manner for any User to communicate with other Users.

7.3. The Users agree not to provide any information that would allow the others to contact them directly by any means of communication other than the official Website.

7.4. The Users agree not to circumvent the Payment Methods offered on the Platform.

7.5. An attempt to circumvent the Payment Methods by paying for the Seller Services and Goods listed on the Website without using the Platform as an intermediary will result in blocking both Parties’ GetBoost Profiles.

 

8. Dispute Resolution. GetBoost Arbitration

8.1. GetBoost Arbitration is an intermediary party and a guarantor in resolving any disputes between the Parties (the Users). As an intermediary, GetBoost Arbitration always tries to exercise non-biased arbitrary decisions.

8.2. If the rules of the Agreement or those discussed during negotiation of the transaction between the Users (i.e. transaction for purchasing Seller Services or Goods on the Platform) are violated, each Party is entitled to file a formal complaint via the online form and address it to GetBoost Arbitration. In this case GetBoost Arbitration carries out a competent investigation of the dispute between the Parties (the Users). The Arbitration will consider claims made by both Parties (Users) and make a conclusion based on facts and proofs provided by the Parties.

8.3. GetBoost is entitled to suspend the Buyer’s GetBoost Profile when the Buyer systematically (on a repetitive ground) applies to GetBoost Arbitration more frequently than after completion of every fourth transaction (i.e. purchasing Seller Services or Goods) on the Platform claiming availability of any minor defects of the purchased Seller Services and/or Goods. The Platform will consider such actions of the Buyer in this case as not intended to protect the Buyer’s rights as a consumer, but to take advantage of GetBoost Arbitration by trying to obtain the maximum benefit (including material compensation from the Platform in the form of refund of the cost of Seller Services or Goods) along with retaining the results of the purchased Seller Services and/or the Goods.

8.4. GetBoost is not responsible for the consequences caused by the suspending of the Buyer’s GetBoost Profile and the cancellation of the refund of the cost of the Seller Services and/or the Goods in accordance with the paragraph 9.3 above. In this case GetBoost will be also entitled to cancel any refund of the cost of the Seller Services and/or Goods.

8.5. If rules of the Agreement, as well as the conditions discussed during deal negotiations are violated, or the guaranteed deadlines are exceeded, the GetBoost Arbitration is entitled - after investigating the situation – to imposing sanctions, as prescribed by the Section 9 of this Agreement, to the Party proven to violate the aforementioned conditions.

 

9. Sanctions and Fine Policy

9.1. GetBoost may invoke the right to cancel the Agreement with the User and block the User’s GetBoost Profile, revoking their access to the Platform in the following cases:

If the User breaches any terms and conditions of this Agreement or any other portion of the Terms of Service.

If the User tries to directly target, abuse or otherwise insult other User(-s) of the Platform.

If the User provided false or misleading information to GetBoost and/or other User(-s).

If the User’s actions may cause legal liability for GetBoost and/or other User(-s) or third parties; may be contrary to the interests of the Platform or the User community; may involve illicit or illegal activity.

If GetBoost is required to by law, legal process or law enforcement.

9.2. GetBoost is entitled to refuse payment of the funds placed on GetBoost Wallet to the Seller partially or completely in the following cases:

If a Seller provided inaccurate information to GetBoost and/or other User(-s).

If a Seller has committed or attempted to commit fraud or other illicit acts on or through the Platform or is using the Platform unlawfully.

If erroneous or duplicate transactions were made between the Parties.

9.3. If a Seller refuses to deliver the order to the Buyer or fulfil other obligations under the deal with the Buyer, the following measures and sanctions may be introduced against them by GetBoost:

Rating reduction

Money withdrawal from the Seller's GetBoost Wallet

Full or partial refund of money to the Buyer’s GetBoost Wallet

Withdrawal of the Seller’s current Offers from the Platform

Withdrawal of the Status of Seller.

9.4. In case the Seller notifies the Buyer of the Seller's refusal to deliver Seller Services or Goods right before the discussed time, a sum of money might be withdrawn from their GetBoost Profile - up to 16% of the order cost - as a fine. If there is not enough money in the Wallet, the balance turns negative, and the funds are automatically withdrawn after the next transfer.

9.5. GetBoost will notify the Users of any actions or measures applied to them via e-mail and a notification in GetBoost Profile.

Contacting us

If you have any questions about this Agreement, please reach out to us via email at [email protected].

This document was last updated on August 17, 2022.